Wheelchair Access System

  • Hands-free access control
  • No need to push buttons
  • Nominal range: 1.5 metres (adjustable to 1m and 0.5m)
  • LED operations indicator
  • Button input for channel and/or group programming
  • Dimensions: 87 × 78 × 15mm

We can install a hands-free wheelchair access system for customers who struggle to press buttons. With our system, you will be able to open your door without having to press a button. All that is required is a hand-free tag that can be worn on the wrist, clipped to clothing or attached to the wheelchair. As you approach the range of the reader with the hands-free tag, the reader activates the tag, which then sends a transmitting signal for the door to open up to a range of 100 metres.

Our wheelchair access system is both highly cost-effective and designed to meet customers’ expectations by facilitating a real hands-free experience. Primarily designed for non-ambulant and disabled users, the Wheelchair Access System lends itself to countless access possibilities.

How does a wheelchair access system work?

The FREE15R is a hands-free door entry reader designed to enhance accessibility for individuals with mobility challenges, making it an ideal solution for any wheelchair access system. With a generous detection range of up to 1.5 metres, it allows users—particularly wheelchair users—to pass through doors without needing to press buttons, swipe cards, or physically interact with the entry point. This touch-free operation ensures smooth, safe, and independent access.

Perfect for environments where accessibility is essential—such as care homes, hospitals, offices, and sports centres—the FREE15R automatically detects compatible tags (FreeT or FreeTH) and activates the door mechanism.

Installation is straightforward and requires minimal wiring. Each door setup includes a FREE15R reader and a receiver, with tags assigned to individual users. The reader and receiver communicate wirelessly, so there’s no need for a physical connection — just power them up and programme the tags.

By removing physical barriers and reducing reliance on manual entry systems, the FREE15R empowers wheelchair users with greater independence and ease of movement. Whether you’re upgrading an existing wheelchair access system or designing for inclusive access from the start, this reader offers a reliable, touch-free solution that puts accessibility first.

Frequently Asked Questions (FAQs)

Operation and Functionality (Hands-Free Access)

1. What is the effective range of the hands-free tag, and can it be adjusted for my property?
The nominal operating range is 1.5 metres (approximately 5 feet). The range is adjustable by our installers and can be set down to 1 metre or 0.5 metres to suit your specific needs, such as a narrow hallway or a busy path. This helps ensure the door only opens exactly when you intend it to.
2. How should I wear the hands-free tag for best performance?
The hands-free tag is highly flexible. For consistent activation, we recommend attaching it to your wheelchair, scooter, or clipping it securely to your clothing (e.g., a jacket or belt). It can also be worn on the wrist. Positioning the tag consistently ensures a reliable detection range.
3. How does the system prevent the door from opening accidentally?
The system is designed with a focused detection range. When properly installed and calibrated, it is only active when the tag is directly approaching the reader within the set range (max 1.5m). We recommend adjusting the range to the lowest practical setting to prevent accidental activation when you are simply passing by indoors.
4. What is the battery life and replacement procedure for the hands-free tags?
The tags are designed for long-life operation. We provide detailed battery information and replacement instructions in the user manual supplied with the system. If you require assistance with battery replacement, please contact our support line.
5. Is there a temporary override feature to lock the door and disable the hands-free reader?
Yes. We can integrate the FREE15R with a manual key switch or an internal toggle switch that allows you to temporarily disable the hands-free function for security (e.g., overnight). The automatic door can still be operated via the internal push pad when the reader is disabled.

Installation and Support

6. Is the FREE15R reader weatherproof and suitable for external installation?
Yes, the FREE15R reader is designed with a robust enclosure suitable for external use, making it ideal for the main entrance of your home or building.
7. How do I get assistance if the reader malfunctions and prevents me from opening the door?
In the event of a critical malfunction, please call our dedicated support line at 0800 220329. We treat accessibility issues as a priority and aim to dispatch an engineer or provide remote assistance as quickly as possible to restore your independent access.
8. Can the system be programmed to open the door for a caregiver who does not have a tag?
Yes. The system is installed alongside a standard access control method (like an internal push pad). We can also provide dedicated tags for caregivers or integrate the door with a coded entry keypad or intercom system as a secondary means of access.

Funding and Financial Assistance

9. Where can I find information about grants or funding to help pay for this system?
We strongly encourage all eligible customers to explore financial assistance. Please visit our dedicated Disability Grants & Advice Page (link at the end of this article) for helpful resources on funding and grants (such as the Disabled Facilities Grant) that may cover the cost of this essential home adaptation.
10. Is this product eligible for VAT exemption for disabled people?
Yes. As a product designed specifically for disabled users, you may be eligible for VAT relief on the supply and installation of this equipment. You must complete a simple declaration form confirming your disability at the time of purchase.
11. What specific paperwork is provided to support grant applications?
We provide a comprehensive written quote detailing the full cost of the FREE15R system and its installation, clearly stating its purpose as a necessary disability-related home adaptation. This quote, along with our company certification (ADIA), is usually sufficient for grant submission.

Do You Need Financial Help?

Disabled and elderly users could be eligable for a grant or funding, to help with automating your home.

Find out more by visiting our Disabilty Grants Page

Have a question about this product?

Fill out the form below and we will get back to you as soon as possible.

Product Page Enquiry
Name
Name
First Name
Last Name
Please enter your contact number without spaces (numbers only)